Wholesale Terms and Conditions

General

”Dandelion Yarns” is a brand and a webshop belonging to Gunnar Strandberg AB.

Wholesale customer approval & account

Dandelion Yarns sells only to dealers who have registered for wholesale and have been approved by Dandelion Yarns to become Wholesale customers.

Wholesale customers log in and then shop using the Wholesale shop (see Links below).

You are fully responsible for the use of your account (My Account) in the webshop. If you suspect any unauthorized use of your account, please promptly notify us.

Prices

The prices shown in the Wholesale shop are excluding VAT and shipping if not stated otherwise. Only wholesale purchases by non-Swedish companies are exempt of VAT. For Wholesale customers outside Sweden but in EU, reverse charges apply (i.e. VAT exempt but the Wholesale customer is responsible for reporting purchase to its Tax agency).

Shipping costs are based on weight and follow PostNord AB´s price lists for contractual clients.

We reserve the right to change prices in the Wholesale shop without notice. Offers without a clear end date applies while supplies last. We reserve the right to mispricing in the Wholesale shop and reserve the right to refuse orders.

Order

An Order is complete when you receive an Order confirmation from us by the e-mail address you have registered. On all of our orders Swedish law is applicable.

For Wholesale customers, it is possible to Back order, i.e. order yarns/colors out of stock. When receiving a Back order, you will be notified regarding the estimated time to deliver.

Payment

We send a PDF-Invoice using email to Wholesale customers when the Order is ready to be delivered.

Delivery

No products Back ordered:

We accept and deliver all Orders in the order they come in to us. Normally, you get your goods within 3-5 working days for delivery in Sweden and within 10-12 working days for delivery outside of Sweden.

If a delivery can not be made because the goods are not in stock or if it is delayed for other reasons, you will be notified no later than 10 days after you placed the order. You have the right to cancel the purchase if you do not accept the new, proposed delivery schedule. We are not responsible for any damage as a result of the announced delivery times are exceeded.

Some products Back ordered:

1-2 days after your Order, you will get an estimated time-to-delivery. Usually no more than 3-4 weeks, but it depends on what colours and quantities are Back ordered, in worst case it can take up to two months.

Orders above 5000 SEK, where some products are in stock, can be split into 2 deliveries if you notify us. Shipping costs for both deliveries apply.

Retail & marketing

Wholesale customers are free to set retail prices on Dandelion Yarns products. We suggest to add 20 – 40% on the Wholesale price.

Wholesale customers are not allowed to re-package the individual yarn skeins, e.g. removing labels from the skeins, or in any way package the products so it is not clear that they are Dandelion Yarns’ products.

Any type of marketing or advertising in magazines, journals (digital or physical) or other mass media involving pictures/videos on/including Dandelion Yarns products must be approved by Dandelion Yarns.

Complaints

If you discover damage to a package before you open it, you should report this to the delivery point. If you already opened the item when you discover damage, please follow the instructions on the package. If you receive a defective or wrong article, please contact us (contact information below). Transport costs for returns must be approved by us before you are sending back the defective goods.

Responsibility

Dandelion Yarns shall not be liable to you for any damage, except in cases where the company’s liability insurance covers the loss and provided that the insurer, where appropriate, approve that the payment is made. Apart from such cases, liability is consistently limited to the amount representing the purchase price of the product. Dandelion Yarns is never liable for consequential or indirect damages.

Personal Data

By submitting your personal data, you consent to us using the data collected to fulfill our commitments to you and provide the service you expect. We handle your data in an accurate and controlled manner to ensure that data not be read by unauthorized persons. We follow the Personal Data Act and can therefore guarantee your security when shopping via the Wholesale shop.

We never provide/sell/share your data with third parties for marketing purposes. Data to be forwarded to third parties is used solely to meet Dandelion Yarns commitment to you.

Your data is stored only as long as necessary to perform our services, or as long as required by law. You may contact us to get information about the personal data held about you (contact information below). If they are inaccurate, incomplete or irrelevant, you can request that data be corrected or deleted. You may at any time withdraw your consent to us using your data for marketing purposes.

Links

Wholesale log-in.

Wholesale shop.

Your Account.

This site may contain links to other websites which are not under our control. We can not vouch for the integrity or content on these sites, we simply provide the links for the convenience of our visitors to find more information in specific areas.

Colours

We can not guarantee that the colours displayed on the website exactly reproduce how the colours of the products are in reality. The colours depend on the settings of your computer and monitor.

Copyright

The content on this site are copyrighted and belong to Dandelion Yarns.

You may market and sell the products under the brands and in the packaging and by the use of copyright as specified by Dandelion Yarns, provided that you follow Dandelion Yarns´ instructions.

Contact

Gunnar Strandberg AB

Ref. Anna Strandberg

Furusundsgatan 9

SE 115 37 STOCKHOLM

 

anna[ @ ]dandelionyarns.se (remove brackets)

+46 735 94 50 30

 

Org no: 556892-5548

VAT no: SE556892554801